SALES OPS SUPPORT III
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
TE Connectivity Ltd. is a $16.4 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 80 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 85,000 employees, including more than 7,500 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com
The team will be responsible for supporting the Sales Team for the Automotive sector in EMIA and the AMERICAS region. Their primary focus will be to assist the Account Management Team in day-to-day operations by taking over mainly technical and administrative tasks. The team will play a key role in ensuring outstanding customer experience for both internal and external stakeholders by enabling faster response times, improved productivity, and consistent communication. This also includes effective collaboration with Product Management, Project Management and S&OP. This role does not INCLUDE any field sales activities or cold calls!
Responsibilities
Intensive communication with the international internal customers, mainly in English and Partial communication with external international customers
Reading and Analyzing Technical documentation and all types of Drawings.
Coordination with different Internal teams based on customer query and Supporting Product Managers on sales and technical Support
Handle RFQ (Request for Quotation) and RFI (Request for Inquiry). Creating Quotation to customer based on the requirement of the Product managers.
Creation of Engineering and customer sample orders and complete coordination on sample management.
Understanding the customer specifications in terms of products.
Handling purchase requisition and PO follow ups
Be the opportunity champion for PAC projects
Work with R&D and operations in the development of new products to meet current and future customer requirements.
Organize and lead the calls on various activities related to Product management.
Responsibility of high quality & on time delivery.
Responsibility on handling tasks related to internal dashboards and customer portals.
Ensuring to participate in all kinds of training that are offered.
Knowledge of Quotations / Pricing / Sales / Samples coordination or Idea on Sample management / Customer handling / Technical Queries
Technical capabilities: Expert functional/domain knowledge
knowledge in SAP, MS Office, Access, SharePoint, Project Management Tools
Very good written & verbal English language skills
Very high customer and service orientation required
Performance oriented and focused on Quality.
Six Sigma Tools