Job Description

If you run toward knowledge and problem-solving,

join us

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About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.


If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Sales Ops Program Mgr

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Bengaluru, India; India

Job category:

Business Operations

Job ID:

130655-en_US

Business operation

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A Business Operations professional plays a pivotal role, tasked with streamlining and optimizing business processes to ensure maximum efficiency and effectiveness. The individual will be responsible for the overall management and support of the business team, providing strategic insights and operational excellence that drive revenue growth. This role requires a keen analytical mindset, a deep understanding of business strategies, and the ability to foster collaboration across various departments. In addition to the foundational responsibilities, the individual will be expected to:

Develop and implement process improvements to enhance productivity. Forecasting and performance tracking. Monitor and analyze key metrics to identify trends and areas for improvement. Ensure the alignment of business strategies with company goals. Maintain and optimize the Customer Relationship Management (CRM) system. Train staff on CRM best practices to ensure accurate data entry and usage. Generate reports and analytics from CRM data to support strategic initiatives.

Job requirements

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Crm management
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Maintain and optimize the Customer Relationship Management (CRM) system. Train sales staff on CRM best practices to ensure accurate data entry and usage. Generate reports and analytics from CRM data to support sales strategy.
Sales forecasting and reporting
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Prepare and present regular sales forecasts to senior management. Develop and maintain sales performance dashboards. Analyze sales data to provide actionable insights and recommendations.
Strategic planning and support
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Collaborate with sales leadership to formulate and execute sales strategies. Assist in the development of sales training programs. Support the sales team with tools and resources to enhance their performance.
Cross-functional collaboration
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Work closely with marketing, finance, and product teams to align sales initiatives. Coordinate with operations and logistics to ensure seamless order fulfilment. Facilitate communication between sales and other departments to ensure cohesive strategy execution.

Required skills and qualifications

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Education and experience
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Bachelor's degree in Business, Marketing, or a related field. Minimum of 6- 8 years of experience in sales operations or a similar role. Proven track record of success in sales process optimization and CRM management.
Technical skills
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Proficiency in CRM software and other analytical tools. Strong analytical skills and ability to generate actionable insights from data. Advanced knowledge of Excel and other data analysis tools.
Soft skills
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Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work collaboratively across departments.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.


We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.


If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.