Job Description

We are looking for a sales operations specialist to join our high-performing Sales Operations team which plays a pivotal role in ensuring worldwide sales organization efficiency. You will be a great fit for the role if you are a detailed, structured, and motivated individual that has experience with CRM systems, ideally with Salesforce Sales Cloud.

Responsibilities

Develop, document, and implement changes in Salesforce configuration and other SaaS applications (Apollo.io, Cirrus Insight, Lusha, Textblaze, Linkedin Sales Navigator) Train new users in the use of these tools to ensure successful user adoption and constant optimisation of our Salesforce organisation Support worldwide teams using Salesforce.com with managing requests, including report creation and workflows management. Develop and promote new initiatives and processes Analyze data and trends to perform business performance review and bring actionable insight to the sales teams and business leaders Troubleshoot issues and provide high quality support to internal customers Performing regular database and system maintenance tasks Massive transfers and updates

Qualifications

Mandatory: + Very high command of English language, around a C1
+ Good understanding of sales processes
+ Experience using a CRM system
+ Expert in spreadsheets and analysis
+ Data-driven with strong critical thinking skills and attention to detail
+ Ability and desire to learn new things

Nice to have: + Experience in b2b sales
+ Experience using Salesforce Sales Cloud as an admin, specially with:
- Flows and process builder
- Roles, profiles and permissions settings
- Custom objects and reports


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