MostEdge is revolutionizing the retail industry with a cutting-edge analytics platform designed to prioritize customer needs and shape the future of retail. From advanced POS systems and self-service kiosks to surveillance, loyalty solutions, and next-level consumer engagement tools, MostEdge empowers businesses to transform every customer interaction into a profitable opportunity. By seamlessly integrating retail management processes, optimizing supply chains, and ensuring stock availability for in-demand products, MostEdge enables businesses to grow efficiently while eliminating time-consuming administrative tasks. As the only company offering 24/7 c-store operations, shrink management, audits, and reconciliation services, MostEdge ensures that every transaction is secure, accurate, and optimized for success. Beyond technology, MostEdge's learning academy nurtures employees and owners into tomorrow's retail leaders, fostering innovation and growth across the industry. By partnering with retailers, distributors, and manufacturers, MostEdge is not just enhancing retail operations--it's empowering businesses to thrive sustainably, profitably, and confidently in an ever-evolving market.
Role Overview
The Sales Operations Specialist is
accountable
for optimizing sales performance through operational excellence. This role
owns the design, implementation, and oversight
of tools, processes, and reporting that enable our sales team to meet and exceed targets. You will be expected to
increase rep productivity, improve pipeline visibility, and ensure forecast accuracy
, serving as the critical link between sales execution and strategic growth.
Scope of Responsibility
1. CRM & Sales Process Management
Accountability:
Maintain accurate, complete, and usable data across all sales systems.
Scope:
Design, document, and improve end-to-end sales processes
Own CRM configuration, user training, field design, and automation logic
Ensure pipeline integrity, enforce deal stage progression, and monitor usage
Outcome:
100% adoption across sales team Weekly pipeline reports with <5% variance from actuals 90%+ data hygiene compliance
2. Forecasting & Performance Reporting
Accountability:
Deliver timely, accurate, and actionable sales reports and forecasts.
Scope:
Build and automate dashboards for sales leadership and execs
Analyze trends in funnel conversion, sales velocity, and win/loss
Support quarterly business reviews (QBRs) and board-level reporting
Outcome:
Forecasts delivered by Day 1 of every week/month/quarter Forecast accuracy within +/- 5% variance Visibility into key KPIs at team, region, and rep level
3. Sales Enablement & Execution Support
Accountability:
Reduce time-to-productivity and boost deal execution efficiency.
Scope:
Onboard new sales hires with tools, templates, and playbooks
Support quote generation, deal desk functions, and approvals
Document and share best practices across the team
Outcome:
New hires ramped to quota in <60 days Sales cycle duration reduced by 15% YoY 95% SLA compliance on deal desk support
4. Operational Projects & Strategic Initiatives
Accountability:
Lead or support high-impact initiatives that enhance revenue operations.
Scope:
Quota & territory planning
Sales compensation modeling and reporting
New tech implementation (e.g., CPQ, CLM, Sales Engagement)
Outcome:
Quota and territory plan delivered 30 days before new fiscal year New tools launched with >85% adoption within 90 days Increase rep productivity by 20% through automation and tools
Qualifications
Must-Have:
3-5 years in Sales Ops or RevOps in a B2B SaaS or tech environment
Advanced proficiency in Salesforce (or equivalent CRM), Excel, and reporting tools
Proven experience driving measurable outcomes in pipeline management and forecast accuracy
Strong stakeholder management skills across sales, marketing, and finance
Nice-to-Have:
Familiarity with Clari, Tableau, HubSpot, Outreach, Gong, or equivalent tools
Experience modeling incentive plans and managing sales compensation
Background supporting global or distributed sales teams
Success Profile
You lead with structure
- clarity in data, process, and planning.
You own outcomes
- holding yourself and the team accountable for performance.
You simplify the complex
- building systems that are intuitive, efficient, and scalable.
You work cross-functionally
- aligning sales with marketing, finance, and customer success.
Why Join Us
Make a direct impact on revenue and growth
Work with a high-performance team
Own systems and strategies at scale
Access opportunities to grow into RevOps leadership
Job Type: Full-time
Pay: ₹168,774.32 - ₹1,007,957.63 per year
Benefits:
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund
Compensation Package:
Performance bonus
Yearly bonus
Schedule:
Monday to Friday
US shift
Expected Start Date: 30/09/2025
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