Job Description

Description: of: Sales Operations Specialist, IndiaOrganization Description:Cognyte is a global leader in investigative analytics software that empowers governments and enterprises with Actionable Intelligence for a Safer WorldTM. Our open analytics software is designed to help governments and enterprises accelerate and improve the effectiveness of investigations by fusing, analyzing, and visualizing disparate data sets at scale to help organizations find the needles in the haystacks. Over 1,000 government and enterprise customers in more than 100 countries rely on Cognyte\xe2\x80\x99s solutions to accelerate and conduct investigations and drive insights, with which they identify, neutralize, and tackle threats to national security, personal safety, business continuity, and cyber security.Position Title: Sales Operations Specialist, IndiaLocation: GurgaonWe are looking for an exceptional and passionate Sales Operations Specialist to join our team in India. If you want to applyyour expertise and well-honed skills and:

• are driven by curiosity,
• thrive on solving the most complex security challenges, and
• want a unique opportunity to grow and contribute!
• in an exciting and rewarding environment

then we want to meet you!What you\'ll need:

• 3-6 years of industry experience
• Strong analytical skills and data orientation, attention to detail
• Strong problem-solving skills
• Ability to work with and navigate multiple stakeholders for closures
• Self-starter and driven individual

Key Accountabilities

• Bid/Tender management \xe2\x80\x93 Interface with Israel and India functions for bid completion
• Contract Lifecycle management
• Sales Connect management
• AMC renewals coordination with support team and HQ Sales ops
• Sales interface with internal collections team
• First point of contact for end customer routine calls \xe2\x80\x93 \xe2\x80\x9csales desk management\xe2\x80\x9d
• Sales interface for internal project & support teams- during project delivery and ongoing warranty/AMC
• Government customers communication repository
• Partner interactions, due diligence, administrative correspondences

What you\'ll do:

• Working closely with multiple internal teams including sales and operations teams.
• Calls and Follow-ups with the clients
• Deliver product demos within the team and to the prospects/clients.
• Ensure superior customer satisfaction before and after project delivery.
• Participate in conversations between the post-sales department and client.
• Design, Develop and support various daily, weekly, monthly reporting.
• Manage month and quarter-end processes ensuring all business is transacted and accurate.
• First point of contact for end customer routine calls \xe2\x80\x93 \xe2\x80\x9csales desk management\xe2\x80\x9d
• Give suggestions to improve products and share clients feedback with the product development, marketing team, and other analysts.
• Process Gaps Identification - Any changes we can do in our process, to convert the leads better.

Cognyte is your perfect match:We\xe2\x80\x99re a values-driven business with a strong passion for innovation that makes a meaningful impact on the world around us.We are Curious to have you join the new role!!Requirements:

Cognyte