Job Description

What we do

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Refrigerated Containers (Reefers):

We offer portable cold storage solutions, maintaining temperatures from -25C to +25C for industries like pharmaceuticals, food, and floriculture.

Warehousing

Our facilities in Kolkata and Bhubaneswar provide secure storage with modern features like mobile pallet racking, advanced WMS software, and temperature control systems.

Dry Containers

Our durable dry containers provide secure and weather-resistant storage or transport solutions for non-temperature-sensitive goods across various industries.

ISO Tanks

Safe and efficient transport and storage solutions for chemicals and other specialized goods.

Transportation Services

Reliable and timely delivery of goods, ensuring your supply chain operates smoothly



Sales & Operations Manager

Mandatory: Candidate must have experience in Cold Chain Logistics or a relevant logistics background Location: Goregaon, Mumbai. Experience: 3-5 years in sales and operations within the cold chain or temperature-controlled logistics industry. Salary: 25k to 50k (Depends on experience) Industry: Cold Chain Logistics Working Hours: 9 Hours Timing: 09:30 AM to 6:30 PM, Monday to Saturday

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We are seeking an experienced and dynamic Sales & Operations Executive with 3-5 years of hands-on experience in the cold chain industry. This hybrid role combines revenue generation with operational execution, ensuring seamless service delivery, high customer satisfaction, and sustained business growth. The ideal candidate will act as a key link between sales, operations, and clients, managing day-to-day commercial activities while coordinating closely with internal teams and external partners. A strong understanding of temperature-controlled logistics, cold chain processes, and service execution is essential for success in this role.

Key Responsibilities:

Sales Responsibilities: Identify and develop new business opportunities in the cold chain sector. Build and maintain strong relationships with clients, partners, and vendors. Understand customer requirements and propose suitable cold chain solutions. Prepare and deliver sales proposals, quotations, and presentations. Achieve monthly and quarterly sales targets. Conduct regular client visits, follow-ups, and account management. Operations Responsibilities: Oversee daily cold chain logistics, storage, and distribution operations. Coordinate with transport teams, warehouse staff, and service providers to ensure timely deliveries. Monitor temperature-controlled operations to ensure product integrity. Track shipments, resolve operational issues, and ensure SLA compliance. Maintain accurate records of inventory, dispatches, and operational reports. Ensure adherence to cold chain compliance standards and safety requirements. Cross-Functional Coordination: Work closely with sales, operations, and customer support teams for seamless service execution. Handle customer queries, complaints, and escalations with professionalism. Assist in planning and implementing process improvements to increase efficiency. Required Qualifications & Skills: Experience: 3-5 years in sales and operations within the cold chain or temperature-controlled logistics industry. Strong knowledge of cold chain processes, storage requirements, transport handling, and temperature monitoring. Excellent communication, negotiation, and customer service skills. Proficiency in MS Office (Excel, Word, PowerPoint) and basic CRM tools. Ability to multitask, prioritize, and work in a fast-paced environment. Strong problem-solving and follow-up skills. Ability to work independently as well as part of a team.

Qualifications:

Experience working with refrigerated transport, cold storage. Understanding of regulatory and compliance requirements related to cold chain operations.

Key Competencies:

Customer-centric mindset Operational accuracy and attention to detail Strong organizational skills Sales-driven with a strategic approach * High accountability and ownership