Manage and guide the sales team, including target setting and performance tracking.
Build and maintain strong relationships with key customers, partners, and distributors.
Monitor sales performance metrics and prepare weekly/monthly reports for management.
Oversee day-to-day operations including order processing, inventory, and dispatches.
Coordinate with warehouse, logistics, and supply teams to ensure timely deliveries.
Implement and monitor standard operating procedures (SOPs) for operational efficiency.
Ensure smooth coordination between sales and operations teams for accurate product availability and forecasting.
Identify operational gaps and optimize processes to reduce costs and improve performance.
Conduct regular meetings with sales, operations, and support teams to track progress and resolve issues.
Train team members on products, processes, CRM tools, and customer handling.
Ensure high levels of customer satisfaction through timely resolutions and service excellence.
Coordinate with vendors and suppliers for timely stock availability and quality compliance.
Job Type: Full-time
Pay: ₹40,000.00 - ₹50,000.00 per month
Work Location: In person
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