Job Description

Bradford Jacobs is currently supporting a Design & Manufacturing company who specialise in the global procurement of custom-made products and raw materials. They design and manufacture innovative products for companies who recognize the need to develop and maintain a distinctive image for a loyal customer base. They specialize in unique, custom-designed products that extend a customer\'s brand. Our client are HUB certified, minority, and woman-owned. They have been in the same manufacturing and service business for over 25 years and have a track record of delivering uniquely designed products of the highest quality and delivered on time. Are you a Sales Operations Manager looking to work in a fast growing, exciting business with an amazing customer base with the top brands! Have you managed a team globally Are you looking for a role, where you can progress to the next level in your career Then this role could be for you! Summary / Objective The Sales Operations Manager is responsible for managing Sales Executives, with potential to manage the relationship of more than 200 customers The Sales Operations Manager should be capable of handling a wide range of tasks pertaining to the organization\'s sales operations Primarily, a Sales Operations Manager should ensure that sales processes and teams are operating optimally Sales operations managers interact with all levels of the sales team. For new sales team members, they help with training, on-boarding, and mentoring End to end enquiry Life cycle Management End to end purchase order life cycle management Customer Account Management Requirements Responsibilities Coordinate with the sales team who create the leads Manage and interact with global customers to understand how the global markets work as well as explaining details about the products End to end purchase order life cycle management End to end full sales lifecycle Client management Partner with Sales and Marketing department to refine lead qualification process, analyse and report on campaign performance with reporting and dashboards Track and analyse key metrics including pipeline growth, win/loss rates, and topline attainment Support the sales team using with process improvement, measurement, tracking and analytics relevant to their functional areas Set up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement Looking at PO\'s for customers and making sure they are correct

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