Job Description

Job Title: Sales Operations Executive / Associate

Location:

Remote (Bangalore preferred)

Employment Type:

Full-time

Reports To:

Leadership team

Compensation:

TBD

About the Role

We are looking for a

Sales Operations professional

to support and optimize the day-to-day sales execution across

OMS

. This role sits at the intersection of

sales tools, data operations, and process management

, requiring both precision and agility.

You'll work closely with internal teams and leadership to maintain clean CRM data, drive adoption of new sales tools, and ensure that SOPs are followed consistently across the organization.

This position is well-suited for someone who has previously worked in

product-based or AI-driven startups

, understands

sales enablement systems

, and is comfortable navigating dynamic, fast-evolving work environments.

Key Responsibilities - Sales Tools & CRM Operations

Manage and maintain CRM systems like

HubSpot, Salesforce, or internally built OMS sales tools

. Execute data imports, deduplication, pipeline stage tracking, and account management workflows. Set up

automation workflows, sequences, and lead routing rules

within CRM platforms. Collaborate with product and engineering teams to support

custom integrations and data syncing

. Monitor CRM health metrics -- data completeness, stage progression, and activity compliance.

Data Analysis & Reporting

Generate weekly and monthly reports on pipeline status, conversion rates, and campaign performance. Support

dashboard creation

and

data visualization

for sales leadership. Ensure all reporting aligns with internal KPIs and management dashboards. Identify inconsistencies or anomalies in CRM data and recommend corrective actions.

Process Management & SOP Execution

Follow and update detailed

Sales SOPs

, ensuring consistent data entry and reporting practices. Document tool usage patterns and suggest process improvements. Maintain version control for SOPs, ensuring alignment with evolving sales tool features. Collaborate with the internal tools team to test, validate, and roll out new sales system features.

Cross-Functional Collaboration

Work closely with Sales, Marketing, and Product teams to streamline data flow across systems. Support training and onboarding sessions for new sales team members on CRM and related tools. Act as the

first line of technical support

for tool-related queries from sales reps.

Qualifications & SkillsMust-Have:

1-3 years of experience

in

Sales Operations, Revenue Operations, or CRM Management

. Strong hands-on experience with

HubSpot, Salesforce

, or equivalent CRM platforms. Practical understanding of

sales funnels, lifecycle stages, and CRM data models

. Experience in

data maintenance, workflow automation, and process standardization

. Excellent proficiency in

Excel/Google Sheets

(pivot tables, lookups, data cleaning). Ability to

follow SOPs precisely

, maintain documentation, and manage data accuracy. Experience working in

tech startups, SaaS, or AI-driven product companies

(preferred). Comfortable learning and supporting

new internal sales tools

and technical workflows.

Good-to-Have:

Experience with

sales enablement tools

(Apollo, Outreach, Salesloft, etc.). Familiarity with

integration platforms

(Zapier, Make, or native CRM integrations). Knowledge of

data APIs, webhooks, or light SQL

is a plus. Understanding of

RevOps metrics

like MQL to SQL conversion, pipeline velocity, and retention. Prior exposure to

AI-based sales automation tools

or data analytics platforms.

What We're Looking For

A

detail-oriented executor

who ensures CRM precision and process compliance. Someone who can

translate business requirements into technical CRM configurations

. A

self-starter

who works independently, reports clearly, and follows through on deliverables. A

fast learner

who can adapt to evolving sales processes and new in-house products. A

process thinker

who's comfortable building structure in a startup environment.

Performance Indicators (KPIs)

CRM data accuracy (% of clean, complete records). Timeliness and quality of sales reports. Compliance with established SOPs. Efficiency in lead management and deal updates. Quality of documentation and collaboration with internal teams.

Why Join Us

You'll be part of a team building

internal sales operations systems

that power growth across OMS. You'll gain hands-on exposure to

modern CRM stacks

,

automation tools

, and

data-driven sales systems

used in fast-scaling tech companies. This role is an opportunity to grow into a

Sales Operations Lead or RevOps Manager

, with deep exposure to

sales tech, analytics, and AI-driven process automation

.

Job Type: Full-time

Pay: ?600,000.00 - ?800,000.00 per year

Benefits:

Provident Fund Work from home
Work Location: In person