Job Description

Sales Operations

About Fundamento

We're on a mission to reinvent how enterprises talk to their customers

At Fundamento, we're building voice agents that are transforming how India's biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their customers. Backed by Google, led by experienced entrepreneurs (Harvard, Oxford, Booth Alumni), and trusted by the financial service giants- this is your chance to work at the heart of AI revolution.

Role Overview:

We're hiring a Sales Operations Manager to build and run the engine that powers our sales team. You'll work closely with Sales leadership to bring structure, visibility, and efficiency to the sales process- owning everything from pipeline hygiene and reporting to process design and cross-team coordination. This is a high-impact role critical to how we scale revenue in a fast-growing environment.

What the role entails:

Own sales operations end-to-end-

pipeline tracking, CRM hygiene, forecasting, and reporting

Partner closely with Sales leadership

to design and improve sales processes, workflows, and playbooks Manage sales MIS, dashboards, and performance reports for leadership reviews and planning

Ensure accurate pipeline management,

stage definitions, and deal hygiene across the team Drive coordination between Sales, Marketing, Finance, and Customer Success for smooth handovers and billing readiness

Identify process gaps

and automation opportunities to improve efficiency and predictability

Support annual and quarterly planning-

targets, capacity planning, and incentive tracking

Act as the backbone of the sales team,

ensuring data integrity, discipline, and execution rigor

Desired candidate profile:

2-4 years of experience

in sales operations, revenue operations, or sales enablement in a fast-growing environment

Strong ownership mindset-

comfortable building processes from scratch and improving them continuously

Excellent analytical skills

with hands-on experience in CRM, reporting, and dashboards

Strong communication skills

with fluency in spoken and written English & Hindi

Detail-oriented

with the ability to zoom out and think strategically

Self-starter

who thrives in fast-paced, high-pressure environments and adapts quickly to change

What We Offer:

High-Impact Work:

Build the operating backbone for our Agentic AI sales engine powering India's leading BFSI institutions.

Ownership & Autonomy:

Own core sales processes, data, and planning, working closely with Sales, Finance, Product, and Leadership.

Learning & growth:

Annual learning allowance of ?10,000+, mentorship, and hands-on AI exposure.

Have questions? Reach out to meenakshi@fundamento.ai

Join us at Fundamento to shape the future of AI-powered enterprise conversations. Be part of a team where AI, strategy, and customer impact come together--and where your work drives real change for some of India's leading financial institutions.

Job Types: Full-time, Permanent

Pay: ?500,000.00 - ?800,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person