We are actively seeking a Sales Operations Analyst to -
Coordinate the flow of information across multiple groups, such as Sales, Professional Services, Legal, Revenue Accounting, Operations, etc. to facilitate the deal process.
Ensure that the execution of the deal review and approval process follows company policies and guidelines.
Act as principal point of contact between sales, customers, and legal for providing guidance related to the company's commercial contracting requirements and processes, including communicating standard responses and gathering further information, as required
Validate and accurately approve customer quotes via various channels, including email, sales quotations and online portals through order management systems.
Monitor status of deal review to ensure timely acceptance. Proactively communicate with sales representatives regarding delays or issues that may arise during deal review.
Successfully advise and educate sales teams and other internal stakeholders on business policies and processes and provide ongoing guidance and coordination throughout contract lifecycle
Work with the Enterprise Data team to adhere to data quality policies, such as consolidating duplicate accounts, updating customer information and taxable status.
Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy.
Lead or participate in projects to improve internal processes and build for scale
Takes on special projects, additional tasks and responsibilities as needed, which includes covering for team members' absence.
Qualifications
Minimum qualifications
5+ years of deal desk, contract review and/or order to cash experience
Bachelor's degree in finance, accounting or related field
High proficiency in computer software programs (Excel and Word)
Knowledge of generally accepted accounting and bookkeeping principles and procedures
Proven ability to work efficiently with minimal supervision.
Preferred qualifications
Salesforce CPQ experience strongly preferred
Software/SaaS billing experience preferred
Multi-lingual always a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
insightsoftware cannot provide sponsorship
At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located
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