Job Description

Skill required: Sales Support - Sales Enablement
Designation: Sales Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song-- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? A "Sales Ops Analyst" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities: Lead Qualification and Management: Qualify incoming leads by assessing their needs and potential fit with the company s offerings. Identify and research potential new customers to build prospect lists. Assign leads to appropriate sales representatives based on territory and qualification. Sales Process Support: Prepare sales presentations, proposals, and customer-specific documentation. Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status. Coordinate scheduling of sales meetings and demos with prospects and clients. Customer Account Management: Provide customer service and support to existing clients, addressing inquiries and resolving issues. Assist with renewal process for existing contracts. Data Analysis and Reporting: Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies. Analyze sales data to identify potential areas for improvement and provide insights to sales leadership. Administrative Tasks: Coordinate with other departments (marketing, customer service) to ensure seamless customer experience.
What are we looking for? Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platforms Experience in managing sales pipeline and opportunities. Leading reviews and meetings for pipeline commitments. Strong communication and interpersonal skills to effectively interact with customers and sales team Proficiency in CRM software and data management tools Excellent organizational skills and attention to detail Ability to prioritize tasks and meet deadlines Basic understanding of sales principles and processes Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) - Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Collaboration and interpersonal skills - Problem-solving skills
Roles and Responsibilities: A "Sales Ops Analyst" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities: Lead Qualification and Management: Qualify incoming leads by assessing their needs and potential fit with the company s offerings. Identify and research potential new customers to build prospect lists. Assign leads to appropriate sales representatives based on territory and qualification. Sales Process Support: Prepare sales presentations, proposals, and customer-specific documentation. Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status. Coordinate scheduling of sales meetings and demos with prospects and clients. Customer Account Management: Provide customer service and support to existing clients, addressing inquiries and resolving issues. Assist with renewal process for existing contracts. Data Analysis and Reporting: Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies. Analyze sales data to identify potential areas for improvement and provide insights to sales leadership. Administrative Tasks: Coordinate with other departments (marketing, customer service) to ensure seamless customer experience.
Any Graduation
About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces(TM).Join Accenture to work at the heart of change.
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