Job Description

The Operations Manager & Site In-Charge will be responsible for end-to-end management of Soul Club's daily operations, guest bookings and sales, staff supervision, and on-ground oversight of construction work for the upcoming Airbnb property.

This role requires a hands-on, problem-solving professional who can manage people, guests, and site work with equal efficiency.

Key ResponsibilitiesOperations & Guest Management

Handle day-to-day operational issues at Soul Club Ensure smooth check-ins, check-outs, and guest readiness Resolve guest complaints and operational challenges promptly Maintain high standards of cleanliness, safety, and upkeep

Airbnb Bookings & Sales

Manage Airbnb and OTA listings, calendars, pricing, and availability Handle guest inquiries via calls, WhatsApp, and messages Close direct bookings and upsell services (BBQ, events, shoots, experiences) Coordinate bookings to maximize occupancy and revenue

Staff Management

Supervise housekeeping, security, maintenance, and support staff Prepare duty rosters and monitor attendance Train staff on service standards and guest interaction Ensure discipline, accountability, and smooth coordination

Construction Oversight - New Airbnb Project

Act as

site in-charge

for the new Airbnb construction project Coordinate with contractors, vendors, labourers, and suppliers Monitor daily site progress, quality of work, and timelines Ensure work aligns with approved plans, design intent, and budget Report progress, issues, or delays to management regularly

Vendor & Asset Management

Coordinate with vendors for supplies, repairs, and services Monitor inventory, equipment, and property assets Ensure timely maintenance and cost control

Required Skills & Qualifications

2-5 years of experience in

hospitality operations, Airbnb management, or villa management

Prior exposure to

site supervision or construction coordination

is a strong plus Strong sales, negotiation, and communication skills Ability to multitask, manage teams, and take ownership Basic knowledge of Excel/Google Sheets and booking platforms Comfortable with on-ground, hands-on work Must be proactive, organized, and guest-oriented. Willingness to be available on weekends or evenings if required.
Job Types: Full-time, Permanent

Pay: Up to ₹500,000.00 per year

Work Location: In person