Job Description

Reporting To :

Concerned Team Leader / Manager-Sales

Qualification

: Minimum Graduate

Experience

: Min 1-2 Years

Location:

Ludhaina,

Age

: 25-30 years

Package:

Ludhaina - 25000+ Incentive

Other Requirements

: Must be Mobile, Valid Four wheeler driving License, Good

Communication Skills both written & Verbal

Job Summary:

Job Responsibilities:

Achievement of Monthly /Annual assigned sales targets. (Retail Sales/ In-house Finance / In house Insurance /TGA / EW / other VAS). 2. SOP Adherence- Enquiry, Order, Delivery Planning of monthly activities at N-1 month to achieve the enquiry targets as assigned with coordination to respective Team Leader. Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made periodically. To plan & execute Field Events, 100% Test Drive supported by house visits and more activities to generate the enquiries to achieve the assigned targets. To ensure that Enquiry Management is done and maintained & recorded as per the specified Standards (Day wise Enquiry Planning & scheduling accordingly). Adhering to the all Toyota SOP(s) ( 6 Position walk around, FAB,NAB) Submission of Daily Sales Report on N+1 day, on or before the assigned time limit. Follow up on new & existing leads and referrals resulting from field activity and updation in CTDMS and I-CROP; Further, closure of the same

.

Adhering to Toyota SOP with regards to delivery procedures. Customer Handling: Proactive approach towards customer i.e. making periodic contact with customers before delivery viz updation of finance status, car availability etc. Establish and maintain current and potential customer relationships. Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. Providing one stop solution to the customer for all services. ? Follow-up of the enquiries generated through Digital Marketing VOC Handling: Post sales Follow up as per Toyota SOP Realization of customer satisfaction feedback forms on monthly basis. Identify and resolve client concerns with in Toyota stipulated time schedule & as per Toyota SOP. Globe SOP: Payment, Billing Billing of the Vehicles within stipulated timeframe as per policy Timely follow up of Outstanding payments (if any) Knowledge: Actively participate all Toyota & In-House Trainings(KI & CI) Adhering to the disciplinary policies of the Organization Develop and maintain sales materials and current product knowledge.

Working Conditions:

Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Well Groomed (presentable, tidy appearance)
Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person