Job Description

1. Identifying potential customers: The sales officer is responsible for identifying potential customers and targeting them for sales.

2. Conducting market research: The sales officer must conduct market research to understand customer needs, preferences, and trends.

3. Developing sales strategies: The sales officer must develop and implement effective sales strategies to achieve sales targets and meet customer needs.

4. Building relationships with customers: The sales officer must build and maintain relationships with customers to ensure customer satisfaction and loyalty.

5. Conducting sales meetings: The sales officer must conduct sales meetings to present products and services to potential customers and close sales deals.

6. Handling sales inquiries: The sales officer must respond to customer inquiries about products and services and provide necessary information.

7. Achieving sales targets: The sales officer is responsible for achieving sales targets set by the sales manager.

8. Providing feedback: The sales officer must provide feedback to the sales manager on market trends, customer needs, and sales performance.

9. Maintaining sales records: The sales officer must maintain accurate and up-to-date sales records, including customer information and sales transactions.

• Developing and sustaining long-lasting relationships with customers.
• Screening, recruiting, and training sales employees.
• Calling potential customers to explain company products and encourage purchases.
• Answering customers\' questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyzing competitors\' products to determine product features, benefits, shortfalls, and market success.
• Bachelor\'s degree in business administration, business management, marketing, or related field is preferred.
• Proven sales experience.
• Sound knowledge of sales strategies and industry regulations.
• Proven track record of achieving sales targets.
• Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.
• Daily 30-40 Retail Outlet Visit,
• Should have FMCG retail/distributor contacts in city,
• Creating new distributors,
• Achieve Sales Targets,
• Payment Follow-ups,
• Sales Reporting / MIS

Expertia AI Technologies