Job Description

Sales officer

Key responsibilities:

1.

Sales and Revenue Generation

Achieve or exceed assigned sales targets. Identify and pursue new sales opportunities (leads, referrals, cold calls). Promote and sell products/services to prospective customers. Negotiate deals and close sales.

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2.

Customer Relationship Management

Build and maintain strong relationships with new and existing clients. Provide after-sales support to enhance customer satisfaction. Handle customer queries, complaints, and feedback professionally.

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3.

Market Research and Analysis

Monitor market trends and competitors' activities. Provide feedback to management on product performance and customer needs. Identify potential markets or customer segments.

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4.

Reporting and Documentation

Prepare regular sales reports (daily, weekly, monthly). Maintain accurate records of sales activities and customer interactions. Update CRM systems with client information and sales progress.

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5.

Team Collaboration and Coordination

Work closely with marketing, customer service, and product teams. Share insights and coordinate on promotional campaigns or product launches. * Attend team meetings and contribute to strategic planning.