Job Description

Sales & Marketing Department - Job Responsibilities

1. Sales Responsibilities

A. Corporate & Travel Sales

Identify, develop, and maintain relationships with corporate clients, travel agents, and event organizers. Conduct regular sales calls, telemarketing, and personal visits to generate new business. Handle room and banquet inquiries from corporate clients, negotiate rates, and close deals. Prepare and execute

corporate rate agreements

and ensure timely renewals. Manage room and banquet bookings for conferences, meetings, and group events. Build and maintain a database of key accounts and prospective clients.

B. Revenue & Target Achievement

Achieve monthly and annual sales targets for rooms, banquets, and F&B. Monitor market trends and competitor performance to optimize hotel pricing strategies. Coordinate with the

Revenue Manager/Front Office

for rate distribution and dynamic pricing. Track and report daily, weekly, and monthly sales performance.

C. Client Servicing

Ensure consistent follow-up with clients to maintain long-term business relationships. Handle client feedback and coordinate with operations to ensure guest satisfaction. Organize client appreciation events and familiarization (FAM) trips.

2. Marketing Responsibilities

A. Branding & Promotion

Develop and execute marketing plans to enhance hotel visibility and brand positioning. Plan and manage digital marketing activities -- SEO, Google Ads, and social media campaigns. Ensure hotel listings and content are accurate on all OTA (Online Travel Agent) portals. Collaborate with graphic designers to create promotional materials like flyers, e-brochures, and banners. Coordinate photo/video shoots for marketing purposes.

3. Coordination & Reporting

Work closely with the

Front Office, Banquet, and F&B teams

to ensure smooth operations for group bookings and events. Participate in the hotel's

daily briefing and weekly revenue meetings.

Maintain updated sales reports, market intelligence, and client visit logs. Prepare annual sales & marketing budgets and promotional calendars.

4. Desired Skills

Excellent communication and negotiation skills. Knowledge of hotel PMS and CRM systems. Familiar with OTA extranets (Booking.com, Expedia, MakeMyTrip, etc.). Strong presentation and networking abilities. Creative approach to marketing and event planning.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person