We are an exclusive creator-centric influencer marketing agency specializing in managing and onboarding top-tier creators. Our mission is to build long-term, meaningful partnerships with creators while connecting them with premium brand opportunities. We pride ourselves on being one of the most creator-friendly agencies in the industry.
Role Overview
The Creator Success Operations Executive plays a pivotal role in ensuring our creators receive exceptional support, seamless operational management, and opportunities for growth. You will be the bridge between creators, internal teams, and brand partners -- ensuring smooth communication, timely deliverables, and outstanding creator satisfaction.
Key Responsibilities
1. Creator Communication & Relationship Management
Serve as the main point of contact for assigned creators via email, WhatsApp, and other channels.
Build and maintain strong, trust-based relationships with creators.
Conduct regular check-ins to ensure satisfaction and address concerns promptly.
Collect, analyze, and implement feedback to improve our services.
Proactively identify and resolve potential creator challenges before they escalate.
2. Task & Project Coordination
Manage creator deliverables and ensure timely completion.
Keep project status updated in the task management system.
Coordinate with internal teams for smooth execution of campaigns.
Monitor timelines and escalate potential delays.
Ensure all creator requirements are met accurately.
3. Lead Generation & Business Development
Execute outreach campaigns to expand our creator roster.
Manage manual brand outreach to secure new partnerships.
Handle inbound leads with professionalism and urgency.
Maintain follow-up schedules and track outreach conversion rates.
4. Brand Partnership Support
Facilitate communication between creators and brand partners.
Coordinate campaign requirements for smooth execution.
Support partnership negotiations and maintain accurate records of all interactions.
5. Administrative Excellence
Update and maintain revenue sheets with deal details.
Ensure CRM data is accurate and up to date.
Prepare operational activity reports.
Keep all communication records organized and accessible.
Education & Experience
Bachelor's degree in Marketing, Communications, Business Administration, or related field.
1-3 years of experience in client servicing, account management, or operations.
Experience in influencer marketing, digital marketing, or the creator economy preferred.
Skills & Competencies
Excellent written and verbal communication skills.
Strong relationship-building abilities.
Highly organized with the ability to manage multiple priorities.
Proficient in CRM systems, task management tools, and Google Workspace/MS Office.
Proactive problem-solving approach with strong attention to detail.
Personal Attributes
Creator-first mindset and passion for the creator economy.
Adaptable to fast-paced, dynamic environments.
Collaborative team player with a results-driven attitude.
Professional and dependable in all interactions.
What We Offer
Competitive salary with performance-based bonuses.
Career growth and professional development opportunities.
Exposure to leading creators and premium brands.
Modern tools and a collaborative, supportive team environment.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Flexible schedule
Ability to commute/relocate:
Makarba, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
Marketing: 1 year (Required)
Language:
English (Required)
Work Location: In person
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