Job Description

Key Responsibilities :

Order Processing & Administration

Accurately process customer orders, issue pro-formas, confirmations, and coordinate dispatch logistics Maintain organized digital records (customer data, orders, dispatch, payments), and generate periodic reports .

Sales Support & Coordination

Support sales team by scheduling client visits, managing calendars, and liaising across departments Monitor order progress, inform clients of any delays or issues, and escalate to sales managers

Customer Service & After-Sales

Serve as point of contact for customers--receive complaints, troubleshoot issues, and follow up post-delivery .

Sales Data & Reporting

Collect, analyze, and report sales metrics (order volumes, customer feedback, delivery status) weekly/monthly Ambition Use insights to highlight process bottlenecks and suggest improvements.

Marketing & Promo Support (as required)

Assist in preparing promotional materials, organizing showroom displays, and coordinating participation in dealer meets or trade fairs Placement India
Qualifications & Experience

Education:

Bachelor's degree in Business, Commerce, and Masters in Marketing or related field preferred Job

Experience:

0-2 years in sales coordination or customer-facing administrative roles, preferably in the tiles, ceramics, or building materials sector Ambition

Local Affiliation:

Local candidates from Morbi and PAN India preferred Skills & Competencies Excellent communication (spoken & written) with strong interpersonal abilities . Proficient in MS Office (Word, Excel) and familiar with CRM or ERP tools . High organizational skills with attention to detail and ability to manage multiple tasks Problem-solving mindset--capable of addressing customer issues and ensuring timely resolution . Team player who works effectively with production, dispatch, accounts, and sales teams.
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Schedule:

Day shift Night shift
Work Location: In person