As a Sales Manager in the hotel industry, you will be responsible for driving revenue through effective sales strategies, relationship building, and networking. You will focus on establishing and maintaining relationships with corporate clients, travel agents, event planners, and other key stakeholders to maximize occupancy and revenue. The ideal candidate will possess strong sales acumen, excellent communication skills, and a deep understanding of the hospitality market.
Key Responsibilities:
1. Sales Strategy Development:
- Develop and implement strategic sales plans to achieve hotel revenue goals.
- Analyze market trends and competition to identify new business opportunities.
2. Client Relationship Management:
- Build and maintain strong relationships with existing and potential clients.
- Conduct sales presentations and property tours to showcase hotel features and benefits.
3. Networking and Lead Generation:
- Participate in industry events, trade shows, and networking opportunities to promote hotel offerings.
- Utilize various channels to generate leads and develop opportunities for new business.
4. Revenue Management:
- Collaborate with the revenue management team to determine pricing strategies and optimize room rates.
- Monitor and analyze booking patterns and market conditions to refine sales tactics.
5. Sales Reporting:
- Maintain accurate records of sales activities, client interactions, and revenue reports.
- Prepare sales forecasts and provide regular updates to management on sales performance.
6. Team Collaboration:
- Work closely with the marketing team to create promotions and marketing campaigns.
- Coordinate with operations and front desk teams to ensure smooth execution of group bookings and events.
7. Customer Service Excellence:
- Ensure high levels of customer satisfaction by addressing client needs and concerns effectively.
- Act as the main point of contact for clients before, during, and after their stay.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Proven experience as a Sales Manager or similar role in the hotel industry.
- Strong understanding of hotel operations and revenue management principles.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in MS Office Suite and hotel management software (e.g., Opera, Salesforce).
- Ability to work independently and collaboratively in a fast-paced environment.
- A proactive approach to solving problems and addressing client needs.
What We Offer:
- Competitive salary and commission structure.
- Comprehensive benefits package, including healthcare and retirement plans.
- Opportunities for professional development and career advancement.
- A dynamic work environment and a chance to be part of a dedicated team in the hospitality industry.
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?35,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Leave encashment
Paid sick time
Provident Fund
Schedule: