Job Description

Sales Manager-CGAT Job Req ID 22529988 Primary Location Ahmedabad, India Job Category Consumer Sales

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The Field Sales Sr. Supervisor is an intermediate position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales and customer support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.
Responsibilities:
Manage a sales team by setting targets and monitoring progress against them, communicating expectations, clearly defining sales strategies and the business vision, and addressing the needs of individual team members
Resolve issues with client accounts in an effective and efficient manner
Facilitate and simplify the development of team territory and client plans, consistent with company sales strategies
Develop team targets and coach members in reaching and exceeding targets by monitoring quality and quantity of work
Ensure that the team delivers appropriate levels of service
Monitor clients orders and resolve issues accurately, ensuring accuracy and promptness
Ensures compliance of managed team to all Citibank policies
Resource locations appropriately, ensuing that staffing needs are met
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:
2-5 years of relevant experience
Previous experience in sales and management required
Proactive leadership and motivational skills
Consistently demonstrates clear and concise written and verbal communication
Creative problem solving and detail strategic thinking skills

Education:
Bachelors degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

On March 30, 2022 , Citi reached an agreement with Axis Bank for the sale of Citis consumer businesses in India. The transaction comprises the sale of the consumer banking businesses of Citibank India, which includes credit cards, retail banking, wealth management and consumer loans. The transaction also includes the sale of the consumer business of Citis non-banking financial company, Citicorp Finance (India) Limited, comprising the asset-backed financing business, which includes commercial vehicle and construction equipment loans, as well as the personal loans portfolio. It excludes Citis institutional client businesses in India. Citi remains committed and focused on serving institutional clients in India and globally. The transaction is expected to close in the first half of 2023 subject to requisite regulatory approvals. As this particular role operates within the scope of Citis consumer businesses, the successful candidate will initially be employed by Citi, but on sale completion, her/his employment will transfer to Axis Bank.
Education: Any Graduate
Industry: Banking

Skills Required