Job Description

A sales manager for diamond jewelry is a leadership role focused on driving sales through managing a sales team, developing B2B strategies, fostering client and distributor relationships, and achieving revenue targets, often requiring experience in B2B sales and market trends, with responsibilities like market research, marketing collaboration, and representing the company at industry events. Key qualifications include strong communication, negotiation, leadership, and an understanding of the domestic jewelry market, with experience in lab-grown diamonds being a plus.

Responsibilities

Sales and strategy:

Develop and implement effective sales strategies for both retail (B2C) and wholesale (B2B) channels.

Analyze sales metrics and market trends to set sales targets and identify new business opportunities.

Lead and motivate a team of sales associates to achieve and exceed sales goals.

Manage inventory, including stock replenishment and attractive visual merchandising.

Customer service and relations:

Ensure exceptional customer service is provided, building strong, long-term relationships with clients.

Act as a brand ambassador at industry events, trade shows, and client meetings.

Address customer inquiries and resolve complaints promptly and professionally.

Offer expert advice on diamond quality, certification, and jewellery care to facilitate informed purchases.

Team leadership and development:

Train and mentor sales staff on product knowledge, sales techniques, and market trends.

Foster a positive and competitive work environment to maintain team morale and productivity.

Set clear performance goals and provide constructive feedback to team members.

Operations and administration:

Manage budgets, analyze costs, and optimize profitability.

Prepare detailed sales reports for management.

Coordinate with design, production, and accounting departments to streamline orders and collections.

Essential skills and qualifications

Experience: Proven track record in retail or B2B sales management, with a strong preference for candidates with a diamond or luxury jewelry background.

Knowledge: Deep understanding of diamonds, gemstones, and fine jewelry. Familiarity with diamond grading (4Cs), certification, and the luxury market is essential.

Communication: Excellent communication, negotiation, and interpersonal skills to build rapport with clients and lead a team.

Leadership: The ability to develop, motivate, and manage a team to achieve sales targets.

Education: While a bachelor's degree in business or marketing is often preferred, extensive experience in the luxury retail industry is highly valued.

Adaptability: A customer-focused mindset and the ability to adapt to new sales strategies, technologies, and market trends.

Career path

A typical career path for a diamond jewelry sales manager often includes:

1. Entry-level: A starting role as a sales associate or executive in a jewelry store.

2. Senior sales role: Progressing to a senior sales executive position, handling higher-value clients and complex sales.

3. Assistant manager: Moving into an assistant manager or floor manager role, where they begin to oversee staff and store operations.

4. Sales manager: Taking on full managerial responsibilities, leading a team and developing sales strategies.

5. Senior management: Advancing to a regional sales manager or corporate management position within the jewelry or luxury retail industry.

Job Types: Full-time, Permanent

Pay: From ?80,000.00 per month

Language:

English (Preferred)
Work Location: Remote