Job Description

Experience: 4 to 5 years
Reports to: MD



Location: Mumbai



Type: Full-time



About Us



We are a creative digital agency that helps brands communicate with impact be it on social media, internal platforms, websites or campaigns. Our strength lies in bringing together creativity, technology and business understanding. We are looking for someone who can help bring our work to more clients who value good communication.



Why Join Us?



You'll get to be part of a purpose-led team that believes in meaningful communication, not just noise. We're big on creativity delivering value to clients who care. If you're someone who wants to grow with an agency that's rewriting the rules of how brands engage--with people-first storytelling--this role is for you.



Role



The Sales Manager will be responsible for driving revenue growth by identifying, pursuing and closing new business opportunities while nurturing strong client relationships. This role demands a deep understanding of digital communication, and brand-building, coupled with sharp business acumen and consultative selling skills.



Key Responsibilities



Lead generation and pipeline management


Identify and qualify potential clients (mid to large companies) that would benefit from strategic communication services on the websites, social media, intranets and publications. Use a mix of inbound and outbound methods (LinkedIn, email, referrals, events). Proactively pitch the agency's offerings with tailored proposals that address client needs and challenges. Own the full sales cycle from prospecting and lead generation to closing deals.

Consultative selling


Understand client needs and align agency services accordingly. Frame solutions around brand storytelling, internal communication, content marketing, and digital presence. Spot opportunities to upsell or cross-sell services such as websites, social media, influencer campaigns, internal communication, etc.

Proposal and pitch management


Craft high-impact and easy-to-understand proposals that clearly articulate strategy, implementation and business outcomes, making it easy for clients to see the value of partnering with the agency. Collaborate with the lead presenter, strategy and creative teams to create winning pitch presentations. Revenue and pipeline management: Meet and exceed revenue targets by maintaining a healthy sales pipeline. Track, analyse and report sales performance, ensuring accountability and continuous improvement.
Client onboarding and handover


Ensure smooth transition to delivery teams. Remain involved in key touchpoints for relationship continuity.

Sales operations and reporting


Maintain CRM hygiene. Track KPIs (pipeline value, conversion ratio, deal size, sales cycle length).

End-to-end sales ownership


Identify and qualify potential clients across industries who need digital storytelling, branding, social media, content, and campaign solutions. Manage the entire sales cycle from prospecting and lead generation to pitching, negotiation and closing. Spot opportunities to upsell or cross-sell services such as websites, social media, influencer campaigns, and internal communication.

Key qualities and skills


Strategic and consultative mindset Confident communicator B2B sales experience (especially in branding, digital, or creative sectors) Extreme ownership Ability to simplify complexity for CXO-level conversations Self-driven and growth-oriented Collaborative team player

Success metrics


Meeting monthly and quarterly revenue targets Sales funnel health -Quality of handovers (measured by delivery team feedback) * Strategic account growth