We are looking for a dynamic and results-driven Sales Manager - Retail to lead and manage retail store operations, drive sales performance, and deliver an exceptional customer experience. The ideal candidate will oversee a cluster of stores, manage store teams, and ensure the achievement of sales targets and operational excellence.
Key Responsibilities:
Sales & Revenue:
Achieve and exceed sales targets across assigned retail outlets.
Analyze sales trends and take proactive steps to improve performance.
Identify upselling and cross-selling opportunities.
Team Leadership:
Manage and motivate store staff to deliver high performance.
Conduct regular training and coaching sessions for sales executives.
Set individual sales targets and monitor performance.
Store Operations:
Ensure smooth day-to-day store operations.
Maintain store hygiene, visual merchandising standards, and inventory control.
Coordinate with the HO for stock replenishment, pricing, and offers.
Customer Experience:
Ensure a consistent, high-quality customer experience across stores.
Handle customer escalations and resolve issues professionally.
Drive initiatives to increase footfall and customer loyalty.
Reporting & Analysis:
Prepare and submit regular sales reports and MIS data.
Analyze store performance and suggest actionable improvements.
Track and manage KPIs such as conversion rate, ATV, and UPT.
Key Requirements:
Experience: 3-6 years in retail sales, with at least 1-2 years in a managerial role
Education: Graduate in Business, Marketing, or related field (MBA preferred)
Skills: Strong leadership, sales acumen, communication, and analytical skills
Industry: Retail (fashion, eyewear, cosmetics, or similar) preferred
Tools: Familiarity with POS systems and MS Excel
Personal Attributes:
Energetic, target-oriented, and customer-focused
Ability to lead and inspire teams
Strong problem-solving and decision-making skills
Flexible to travel across store locations
Job Type: Full-time
Pay: Up to ₹50,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Application Question(s):
Current Inhand Salary
Expected Inhand Salary
Experience:
Retail sales: 2 years (Required)
Language:
English (Required)
Willingness to travel:
100% (Required)
Work Location: In person
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