Job Description

Customer Relationship Management

Build and maintain strong relationships with OEM clients (Ashok Leyland, TVS, TAFE). Act as the single point of contact for client communications and escalations. Regularly visit customer locations for review meetings and feedback collection. Ensure customer satisfaction through timely support and resolution of issues.

Sales Strategy & Business Development

Identify and pursue new business opportunities with existing and new clients. Conduct market research to identify trends and competitor strategies. Prepare and implement strategic sales plans to achieve revenue and growth targets. Drive sales for sheet metal parts, welded assemblies, and fabricated components.

Quotation and Costing

Collaborate with costing and design teams to prepare accurate RFQs. Submit competitive quotations to customers while maintaining profitability. Negotiate pricing, payment terms, and contract clauses with customers.

Coordination with Internal Departments

Liaise with Production, Quality, and Supply Chain teams to ensure timely deliveries. Coordinate with Design/Tool Room for sample development and product approvals. Track project timelines and keep internal teams aligned with customer expectations.

Sales Order Management

Monitor customer schedules and ensure proper planning and execution. Review purchase orders, amendments, and changes to ensure compliance. Ensure timely dispatch of materials as per delivery schedules.

Forecasting & Reporting

Prepare monthly, quarterly, and yearly sales forecasts. Analyze sales performance and prepare reports for management review. Track customer-wise sales data, profit margins, and future projections.

Compliance & Documentation:

Ensure proper documentation like PO, invoice, dispatch documents, e-way bills, etc. Adhere to customer-specific documentation requirements (e.g., Ashok Leyland quality documents). Maintain NDAs, rate contracts, and other agreements.

Quality & Audit Support:

Coordinate for PPAP, APQP, and other quality documentation as per customer requirements. Support in customer audits and ensure timely closure of non-conformities. Address quality issues and customer complaints in coordination with QA/QC teams.

Payment & Receivables Follow-up:

Track outstanding payments and follow up for collections. Ensure timely submission of invoices and resolve any payment-related issues. Monitor credit limits and customer payment behavior.

Team Management & Training :

Lead and guide sales coordinators or executives. Provide training on customer handling, product knowledge, and communication. Encourage cross-functional collaboration for smoother operations.

Note: Exp 10 - 15 Years

Mail Id: personnel@knitvelneedles

Phone No: 99429 76468

Job Types: Full-time, Permanent

Pay: ?45,000.00 - ?50,000.00 per month

Benefits:

Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund
Education:

Bachelor's (Required)
Experience:

Sales : 10 years (Required)
Language:

English (Required)
Location:

Hosur, Tamil Nadu (Required)
Work Location: In person