Job Description

Job Title: Sales Manager

Company: Amrit Kaur Artistry

Location: Mahipalpur delhi

Industry: Beauty, Bridal, Luxury Weddings, Education (Makeup Courses)

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Job Summary

The Sales Manager will be responsible for driving revenue growth through course sales, bridal bookings, and international deals. This role involves high-volume call handling, personalized client consultation, team leadership, sales strategy development, and coordination with production, marketing, and service teams to ensure seamless delivery and client satisfaction.

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Key Responsibilities

Sales & Client Management

Handle and manage up to 200 calls daily for selling makeup courses designed by Amrit Kaur, providing personalized consultation to students. Manage up to 60 daily calls for bridal sales related to luxury weddings. Approach all client interactions in a pleasant, polite, professional, and solution-oriented manner. Ensure prompt response to incoming calls (within 3-4 rings) and timely handling of all WhatsApp inquiries with the support of the team. Achieve monthly sales targets and targets assigned for specific projects or campaigns. Conduct in-depth client consultation, understand needs, negotiate pricing, close deals, and manage account handling.
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Sales Strategy, Reporting & Analysis

Prepare and present sales strategies, forecasts, and target analysis before execution. Share daily call reports, weekly work plans, monthly sales reports, and annual performance analysis with management. Follow existing sales systems and formats while suggesting improvements and implementing new technologies and processes. Create and maintain client account summaries, including pricing negotiations, finalized deals, and communication history. Develop profitability models, packages, offers, and customized deals to attract customers (maintaining separate contracts where required).
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Marketing & Lead Generation

Execute sales lead generation strategies, advertising campaigns, PR hype planning, post-campaign analysis, and reach optimization. Build and implement innovative sales, networking, and social media outreach strategies to acquire new customers. Conduct market positioning and competitor analysis every 15 days, including pricing, services, trends, and selling techniques. Recommend changes in products, services, and policies based on performance and market insights.
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Team Leadership & Training

Lead the hiring, training, motivating, and performance monitoring of the sales team. Ensure optimal productivity and continuous skill enhancement of team members. Align team goals with company sales objectives and brand guidelines.
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Client Experience & Complaint Handling

Maintain continuous communication with clients, collect feedback, and ensure follow-ups for conversions. Resolve customer complaints through structured counselling, investigation, solution development, and formal documentation. Prepare complaint-handling drafts, reports, and recommendations for management approval.
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Operations, Coordination & Events

Manage company contracts and ensure proper documentation before advance payments or booking confirmations. Coordinate with Amrit Kaur, production teams, service providers, and vendors for smooth execution of services. Submit detailed client requirement forms (Excel) to the production coordinator immediately after booking. Manage clients during service delivery and handle on-ground concerns or additional sales during events. Participate in exhibitions, online/offline events, and brand promotions in coordination with the Director and Marketing team. Handle international and domestic sales, including financial processes and banking requirements for students and clients.Bachelor's degree in Business, Marketing, or related field. Manage bookings for flights, hotels, and logistics as per client and artist requirements. o 5+ years of experience in sales, luxury services, or beauty industry preferred. o Strong communication, negotiation, and interpersonal skills. o Proven ability to achieve sales targets and manage client relationships. o Proficiency in CRM systems, Excel reporting, and presentation tools. o Ability to handle multiple clients, calls, and team members efficiently. international clients and cold calling
Job Type: Full-time

Pay: ?50,000.00 - ?100,000.00 per month

Work Location: In person