Job Description

Company name: Confidential (Hotels and resorts)Position: Assistant Manager - Sales (Coimbatore Region)Location: Coimbatore Region, Tamil Nadu, IndiaExperience: 5-7 years in Corporate Sales, Hospitality Industry, with strong experience in managing travel agents and sales for hotels/resorts.Key Responsibilities:Corporate Sales Management:

• Develop and implement corporate sales strategies to achieve revenue goals in the Coimbatore region.
• Manage existing corporate clients and build new relationships with key corporate accounts.
• Identify potential corporate clients, travel agencies, and MICE (Meetings, Incentives, Conferences, and Exhibitions) segments to drive business.

Sales Target Achievement:

• Achieve assigned sales targets by developing new business leads, managing client relationships, and optimizing sales opportunities.
• Conduct sales calls, client meetings, and presentations to promote portfolio to corporate and travel industry clients.
• Prepare sales proposals and contracts, ensuring adherence to corporate policies.

Travel Agent Relationships:

• Build and maintain strong relationships with travel agents and agencies in the Coimbatore region.
• Work closely with travel agents to increase room bookings, package sales, and events at the resort.
• Organize FAM (familiarization) trips and provide travel agents with updated property information.

Market Research and Analysis:

• Conduct market research to stay updated on industry trends, competitors, and customer needs in the region.
• Analyze sales data, identify growth opportunities, and recommend strategies for market penetration.

Customer Relationship Management (CRM):

• Utilize CRM tools to track and manage client interactions, maintain an updated database of clients, and follow up on leads.
• Ensure excellent post-sales support and maintain long-term customer satisfaction.

Collaboration:

• Work closely with the operations, marketing, and reservations teams to ensure smooth execution of corporate events and group bookings.
• Collaborate with the revenue management team to optimize pricing strategies.

Reporting and Documentation:

• Provide regular reports on sales activities, revenue forecasts, and business development initiatives to the senior management.
• Document key accounts, sales activities, and client feedback to track progress and develop strategies for improvement.

Qualifications and Skills:

• Experience: 5-7 years of corporate sales experience in the hospitality industry, particularly with exposure to regional sales office management, corporate accounts, and travel agents.
• Education: Bachelors degree in Sales, Marketing, Business Administration, or a related field (Master's preferred).
• Skills:
• Strong understanding of corporate sales, travel agent relations, and market segmentation in the hospitality industry.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and manage multiple accounts and projects simultaneously.
• Proficiency in CRM tools, MS Office Suite, and hotel booking systems.
• Strong analytical skills to interpret market trends and sales data.

Additional Requirements:

• Willingness to travel within the Coimbatore region for client meetings and business development.
• Strong networking skills and existing relationships within the travel and hospitality industry are a plus.

Ciel HR