to lead and drive direct-to-consumer sales. The role involves managing the sales team, achieving revenue targets, improving customer conversions, and building strong customer relationships across tele-sales, walk-ins, and digital leads.
Key Responsibilities
Lead and manage the
B2C sales team
(tele-sales, counselors, executives)
Drive
monthly and quarterly sales targets
Develop and execute B2C sales strategies for lead conversion
Monitor daily sales performance, call quality, and follow-ups
Improve customer conversion ratios and average ticket size
Work closely with marketing to manage and convert inbound leads
Train, coach, and motivate the sales team
Prepare daily, weekly, and monthly sales reports and MIS
Handle key customers and escalations
Ensure CRM discipline and sales process compliance
Qualifications & Skills
Bachelor's degree in Business, Marketing, or related field
MBA in Sales/Marketing preferred
5-8 years of experience in
B2C sales
Prior experience managing
inside sales / tele-sales teams
Strong leadership, communication, and negotiation skills
Target-driven and performance-focused mindset
Good knowledge of CRM systems and sales analytics
Preferred Experience
Experience in
wellness, skincare, beauty, healthcare, or retail
industry
Experience handling
high-volume leads and closures
What We Offer
Competitive salary + performance incentives
Growth opportunities
Supportive and fast-growing work environment
Job Type: Full-time
Pay: ₹40,000.00 - ₹55,000.00 per month
Work Location: In person
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