Develop and execute sales strategies to achieve or exceed hotel revenue targets.
Identify new business opportunities in corporate, leisure, MICE (Meetings, Incentives, Conferences, and Exhibitions), and group segments.
Upsell additional services like banquets, meeting rooms, and food & beverage packages.
2.
Client Relationship Management
Build and maintain strong relationships with existing clients and key accounts.
Handle inquiries, conduct site inspections, and negotiate contracts with potential clients.
Provide excellent customer service to encourage repeat business.
3.
Market Research & Analysis
Monitor competitor activity, market trends, and industry developments.
Analyse sales data and generate regular reports for management.
Adjust sales tactics based on performance metrics and trends.
4.
Collaboration & Coordination
Work closely with other departments (front office, reservations, F&B, operations) to ensure smooth execution of bookings and events.
Collaborate with the marketing team on promotional campaigns and branding.
5.
Event & Group Sales
Plan and coordinate events such as weddings, conferences, and business meetings.
Manage group bookings and ensure all arrangements meet client expectations.
6.
Sales Reporting & Forecasting
Prepare sales forecasts and budgets.
Track sales performance and report KPIs to senior management.
7.
Team Leadership
Lead and train the sales team.
Assign targets and monitor team performance.
Required Skills & Qualifications:
Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field.
Proven experience in hotel or hospitality sales.
Excellent communication, negotiation, and presentation skills.
Knowledge of CRM systems and hotel property management systems (PMS).
Strong organizational and multitasking abilities.
Job Type: Full-time