Job Description

: Roles & Responsibilities
1) Business Development: * Identify and pursue new business opportunities to expand the customer base

• Develop and implement strategic sales plans to achieve revenue targets.

2) Sales Strategy: * a) Develop and implement effective sales strategies to achieve revenue goals as set by the management.

• b) Analyze market trends and competitor activities to identify business opportunities.

3) Client Acquisition and Retention: * a) Build and maintain strong relationships with key clients and stakeholders.

• b) Understand client needs and provide solutions to enhance customer satisfaction for retention of clients.
• c) Reaching out to existing customers to increase business volume.
• d) Visiting existing and prospective clients.
• e) Participation in Customer RFQ/ Bidding processes.

3) Proposal Development: * Prepare compelling and customized proposals in response to client needs and requirements.

• Collaborate with the operations team to ensure feasibility and accuracy in proposal offerings.

Negotiation and Contract Closure: * Conduct negotiations with clients to secure contracts and agreements

• Ensure that contracts align with company policies, profitability objectives, and legal requirements.

Sales Team Leadership: * Lead and motivate the Key Accounts team to achieve individual and team targets.

• Provide guidance, training, and support to enhance the team's performance.

Sales Reporting and Analysis: * Generate regular reports on sales performance, client feedback

• Analyze data to provide insights and recommendations for improvement and sharing weekly report to the management.

Collaboration with Operations: * Work closely with the operations team to ensure smooth service delivery and client satisfaction.

• Address client concerns and feedback, coordinating with the operations team for resolution.

Market Research: * Conduct market research to identify potential clients, industry trends, and competitive offerings.

• Provide feedback to the management team on market dynamics and customer needs.

Budget Management: * Develop and manage the sales budget, ensuring cost-effectiveness in sales activities.

• Monitor expenses and adjust strategies as needed to stay within budgetary constraints.

Sales Reporting: * Generate regular sales reports and forecasts for management review.

• Keep accurate records of sales activities and customer interactions.

Key Interfaces :
External Interfaces: * Customer
Internal Interfaces: * Key Accounts team

• Operations
• Management

Skills Required