Job Description

- Sales Logistic Coordinator

Order Management:

Coordinate with the Senior MD's and MD's to Process Customer Orders accurately and on time

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Ensure accurate and timely input of order details into the system.

Maintain sales records, customer data, price lists and product catalogues.

Prepare all necessary documents (Order Confirmation, PO's, PI's, Invoices, GR)

Prepare daily, weekly and monthly sales product wise reports.

Track order status and ensure timely delivery

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Customer & Broker Communication:

Serve as the primary contact between the sales team and customers, addressing inquiries regarding orders, pricing, availability and delivery schedules.

Provide updates on order status and delivery schedules.

Coordinate with all internal departments to resolve customer complaints and ensure timely closure

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Collect Customer feedback on services and products.

Record, track and analyze the customer complaints for corrective and preventive action.

Share product videos, new arrivals, offers updates on whatsapp, email or other digital platforms.

Maintain a daily log of product videos shared and customer responses.

Sales Support:

Assist the sales team preparing sales quotations and reports.

Maintain customer records and sales data in the system.

Support the sales teams during exhibitions, trade fairs and market visits.

Support sales promotions and seasonal offers ( During festival time).

Logistics Coordination:

Coordinate with the logistics and transport teams to ensure timely deliveries of goods

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Ensure all necessary documentation is in order.

Ensure Compliance with food standard, packaging and labeling requirements.

Inventory Management:

Coordinate

with the warehouse and inventory team to ensure product availability across locations and entities.

Monitor inventory levels and inform the sales team of shortages

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Reporting and Analysis:

Prepare and maintain sales reports, customer rating reports in Google Suite.

Coordination with all Internal Teams:

Import Team

Sales Team

Billing and Accounting Team

FInance Team for Accounts Receivable

Qualifications and Skills:

Bachelor's degree in sales, marketing, or a related field.

Proven experience as a sales coordinator or role supporting sales operations.

Average communication.

Proficiency in Google Suite and MS Office.

Strong organisational skills with attention to detail.

Ability to multitask and prioritise tasks in a fast-paced environment.

Experience:

Minimum 5 years of experience in sales coordination or a related role

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Job Types: Full-time, Permanent

Pay: From ?25,000.00 per month

Benefits:

Leave encashment Paid sick time Paid time off
Application Question(s):

How many years of Sales Logistic Coordinator experience do you have? Salary Per Month? Notice Period?
Education:

Bachelor's (Required)
Language:

English (Preferred)
Work Location: In person