The Key Account Coordinator (Sales) plays a pivotal role in supporting the Key Account Management team to ensure seamless communication and service delivery to strategic clients. This role coordinates daily operations, manages client requests, processes orders, and works closely with cross-functional teams to deliver exceptional service and drive account growth.
Key Responsibilities:
Support Key Account Managers in handling day-to-day activities for assigned clients.
Coordinate with internal teams (logistics, finance, marketing, etc.) to ensure timely execution of client requirements.
Process sales orders, manage product availability, and monitor order fulfillment.
Track account performance metrics (sales volume, returns, stock levels, etc.) and prepare regular reports.
Maintain accurate and updated client records, contracts, and agreements.
Assist in planning and executing client-specific promotions or campaigns.
Handle client inquiries and resolve issues promptly and professionally.
Monitor market trends and competitor activity relevant to key accounts.
Ensure compliance with pricing, payment terms, and service-level agreements.
Qualifications:
Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
3-7 years of experience in sales support, customer service, or account coordination.
Strong organizational and multitasking skills with attention to detail.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
Experience with CRM software (e.g., Salesforce) and ERP systems is a plus.
Ability to work independently and in a team environment.
Preferred Skills:
Familiarity with B2B sales processes.
Data analysis and reporting experience.
Customer-centric mindset with a proactive approach to problem-solving.
Salary: ?45,000 - ?50,000 per month
Availability: Immediate Joiner Preferred
Location: Viman Nagar, Pune
Share your CV on
hr@convertexindia.com
Contact Us: +91 77760 94676
Job Type: Full-time
Pay: ₹45,000.00 - ₹50,000.00 per month
Education:
Bachelor's (Preferred)
Language:
Fluent English (Preferred)
Willingness to travel:
* 25% (Preferred)
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