Receive new order requests from the Sales Team.
Prepare and send accurate quotations based on product specifications and pricing.
Coordinate with the Sales Team (via WhatsApp or other communication channels) to confirm customer approval of quotations.
Verify payment status for all confirmed orders before forwarding them to the Manufacturing Team.
Communicate approved and paid orders to the Manufacturing Team for assembly and packing.
Maintain detailed and up-to-date records of all quotations, orders, payments, and internal handoffs for audit and tracking purposes.
Ensure full transparency with customers throughout the order process by:
Providing regular updates on the current status of their order.
Sending necessary documents such as invoices, bills, and payment receipts.
Sharing tracking IDs and dispatch details once orders are shipped.
Promptly responding to any customer queries regarding order status or delivery timelines.
Inventory Management
Monitor inventory levels of raw materials, packaging supplies, and finished goods.
Coordinate with the Procurement Team for restocking based on forecasted and actual sales.
Update inventory databases and systems to ensure real-time stock accuracy.
Conduct regular stock audits and reconcile any discrepancies.
Work closely with the Manufacturing Team to align production schedules with available inventory.
Identify and flag low-stock or out-of-stock items early to prevent production or delivery delays.
Qualifications:
Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
2+ years of experience in Sales Operations, Inventory Management, or a similar coordination role.
Strong proficiency in MS Office (especially Excel), inventory software (e.g., Zoho, Odoo, or similar), and communication tools (e.g., WhatsApp, email).
Excellent organizational, communication, and follow-up skills.
Strong attention to detail and ability to manage multiple priorities.
Preferred Skills:
Experience in a product-based or manufacturing company.
Familiarity with order management and inventory platforms.
Knowledge of basic accounting or payment tracking is a plus.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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