Job Description

Sales Incentive

Location : Bengaluru

Exp Range - 1 to 10 yrs

Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only

Overview:

Commissions Manager for GISC is responsible for preparing and/or reviewing monthly/quarterly commissions and bonuses for internal and external partners. Commissions Supervisor utilizes their experience handling more complicated commission issues based on complexity, number of transactions, or risk. Commissions Supervisor collaborates with business partners to effectively respond to queries, analyzes root causes and provides solutions (short term and permanent fixes). Commissions Supervisor acts in a lead role assisting management in the oversight of complex projects and the direction/guidance of other Commissions team member including reviewing work products ensuring accuracy and compliance. Commissions Supervisor identifies opportunities for process improvements, which may include leveraging system solutions.

Key Responsibilities:

Directly supervise the commission processing team

Execute daily activities and analyses accurately with minimal instruction and oversight

Thoroughly understand the commission calculations and plans for assigned areas

Lead conversations and documentation of functional requirements of compensation plans including updates and enhancements as required for compensation plan changes

Develop and implement process improvements to increase Commissions team efficiency, increase accuracy, and improve internal/external customer and partner experience

Liaise with various internal groups, such as Sales Ops, Channel Ops, and FP&A, to understand their inputs and needs

Perform SOX reviews at an appropriately detailed level noting any unexplained variances

Proactively identify, document, analyze, and resolve all complex reconciliation issues relating to (internal and external) commission calculations and payments

Perform root-cause analyses for issues identified during the analysis process, taking necessary corrective action and regularly communicating status updates

Lead documentation of SOX controls, processes, and data flows

Exceed metrics for Key Performance Indicators (e.g. SLAs)

Clearly communicate with key stakeholders (e.g. internal sales colleagues) in a positive and professional manner

Preemptively identify issues or other potential obstacles

Respond to audit and other ad-hoc requests in a timely manner with complete and accurate information

Audit monthly, quarterly, annual commissions and bonuses

Be the "go to" person for Commissions team members and sales field with any questions/ queries related to sales credits, revenue, quota attainment and payment

Actively participate in cross functional projects, acting as the Commissions lead and ensuring all Commissions requirements are accounted for and adequately tested

Provide coaching and mentoring for the team and conduct all related performance management activities

Fully participate in a culture of professionalism and collaboration to inspire an environment which is customer centric, responsive

Other projects and responsibilities may be added&nb sp;at the manager's discretion.

Location

Bengaluru

Job Function

BUSINESS PROCESS SERVICES

Role

Executive

Job Id

383531

Desired Skills

Human Resource
Desired Candidate Profile

Qualifications

: BACHELOR OF COMMERCE