Job Description

Key Responsibilities:

Business Development & Sales Growth

Identify, develop, and convert new business opportunities in freight forwarding. Achieve assigned sales targets, revenue growth, and profitability goals. Build a strong sales pipeline through lead generation, networking, and industry engagement.

Client Relationship Management

Maintain strong relationships with existing clients to ensure retention and account growth. Acquire new customers by understanding their logistics needs and offering tailored solutions. Establish long-term relationships with existing & new customers, driving repeat business. Provide proactive solutions, resolve issues, and act as the key contact for customer satisfaction.

Sales Strategy & Market Development

Develop and implement sales strategies to expand market share in targeted regions/sectors. Analyze market trends, competitor activities, and customer demands to stay ahead in the industry. Represent the company at trade fairs, exhibitions, and industry forums to enhance brand visibility.

Negotiation & Contract Management

Negotiate freight rates, service contracts, and agreements with clients and service providers. Ensure mutually beneficial commercial terms while protecting company interests.

Collaboration & Coordination

Work closely with operations, documentation, and customer service teams for smooth execution of shipments. Liaise with shipping lines, airlines, carriers, and overseas agents to secure competitive rates and services.

Reporting & Performance Monitoring

Maintain accurate records of sales activities, customer interactions, and revenue performance. Provide regular sales reports, forecasts, and updates to management. Track progress against sales KPIs and take corrective measures where needed.
Self-driven, target-oriented, and able to build at team to work under pressure.

Job Type: Full-time

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits:

Paid time off Provident Fund Work from home
Work Location: In person