Job Description

Listen to customer requirements and budget & assist customer to show all products display. Collect customer details as per KYC, Provide Privilege e -Card If required. Give awareness about product based on brand, quality, price and required product. To cross check the measurement details and requirements. To help customer to choose right product & ensure customer is aware about the features of product. Cross check the selected products After Sales Order. Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery. Handover sales order to delivery section and mention the date ,time and payment mode Ensure the proper delivery.

After Service -

Maintain Relationship With Customer. To give a feedback call regarding product and installation

Customer service -

1. To provide quick response. 2. Handover to concerned dept. 3. Ensure they get proper solution

Service -

Provide the Installation Instructions, return policies, guarantee policies, customer care number. Ensure the closed complaints with the customer whether he / she satisfied (feedback). Display update against available stock. Daily display checking and remove out of stock. Remove discontinued products & broken / damaged items from display. Ensure the neatness and cleanliness Ensure the price tag And product description on displayed materials Follow up Enquiry Customers daily & weekly .Participate In Training Program. Maintain training diary, must participate all training class Catalogues Keep Catalogues and update properly. Enquiry of order requirements. Short supply of products. Customer complaints. .Daily Sales reports Maintain high customer satisfaction pre & post sales. Provide 100% swift service availability to meet customer needs on incase of urgency.
Job Type: Permanent

Pay: ₹14,000.00 - ₹18,000.00 per month

Ability to commute/relocate:

Taliparamba, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

Sales: 1 year (Required)
Language:

English (Preferred)
Work Location: In person