Key Responsibilities:
Develop and manage business opportunities focused on the Canada import/export market
Build relationships with Canadian clients, agents, and partners
Handle full sales cycle - lead generation, quoting, negotiation, and closing
Provide tailored logistics solutions to meet customer requirements
Manage end-to-end customer service, ensuring timely responses, shipment updates, and issue resolution
Coordinate with international operations, documentation, and billing teams
Maintain CRM data, track performance, and report to management regularly
Requirements:
Minimum 2 years of experience in freight forwarding sales and customer service
Prior experience handling or working with Canadian clients preferred
Strong understanding of international logistics, customs, and Incoterms
Excellent communication skills
Ability to manage overseas client communication effectively via email, phone, and virtual meetings
Proficient in Microsoft Office and CRM tools
Must be based in Ludhiana or willing to relocate
Job Types: Full-time, Permanent
Pay: ?40,000.00 - ?50,000.00 per month
Benefits:
Provident Fund
Work from home
Compensation Package:
Performance bonus
Yearly bonus
Schedule:
Fixed shift
Monday to Friday
Night shift
Language:
English (Required)
Work Location: In person
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