Job Description

We are a well-established retailer/dealer specialising in home and kitchen appliances in Taliparamba. We carry major brands and provide sales, installation and after-sales service. We are looking for an energetic Sales Executive who can join our team and help drive growth.

Key Responsibilities

Meet or exceed monthly sales targets for appliances (refrigerators, washing machines, air-conditioners, microwaves, etc.). Greet and engage customers in the showroom, understand their needs and recommend appropriate appliances. Provide product demonstrations (features, benefits, energy-efficiency, installation requirements) and guide customers through the purchase process. Upsell accessories, extended warranties, service plans and installation services. Maintain showroom presentation: keep display units clean, properly labelled, and ensure products are well-stocked and arranged. Follow up with customers (phone/visit) post-sale to ensure installation and service satisfaction, handle basic queries or coordinate with service team. Maintain records of leads, customer interactions and sales in the CRM or sales register. Stay updated on product features, new launches, competitor offers and market trends in the appliance sector. Collaborate with the operations/installation team to ensure timely delivery and proper setup of appliances. Handle any customer issues or complaints in a professional manner and escalate to management when needed.

Qualifications & Skills

Minimum education: 12th Pass. Any diploma/graduate is a plus. Prior experience in retail sales (preferably home appliances or consumer durables) is desirable. Good communication skills (Malayalam and English) and ability to build rapport with customers. Strong sales mindset, target-driven, self motivated and confident in product recommendation. Ability to explain technical specifications and installation requirements in simple terms. Basic computer literacy (for sales records, CRM updates). Willingness to work flexible hours (including weekends) as showroom foot-fall may require. Good presentation style, customer-friendly attitude and professional appearance.

What We Offer

Incentive/bonus structure for achievement of sales targets. Opportunity to work with leading appliance brands and develop your retail sales career. Training in product knowledge and sales techniques.

Freshers can also apply

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance
Work Location: In person