Role & responsibilities
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback.
Stay up-to-date with new products/services
Preferred candidate profile
Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Job Type: Full-time
Pay: ₹140,000.00 - ₹200,000.00 per year
Ability to commute/relocate:
Bonhooghly, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Work Location: In person
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