Job Description

Job Title

: Sales Executive - Parent Guidance & Enrolment

Location

: Sovabazar, Kolkata (On-site)

Language Requirement

: Proficiency in Bengali (spoken), English/Hindi helpful

Experience

: 1-3 years preferred

Type

: Full-Time

About IND - Institute of NeuroDevelopment

The

Institute of NeuroDevelopment (IND)

is a leading centre in India that supports families of children with autism and other neurodevelopmental differences. Our flagship programme, the

Breakthrough Flightpath

, empowers parents to drive their child's progress through a structured system of implementation and individualized support.

We're on a mission to bring clarity, confidence, and meaningful change to families who often feel lost in therapy overload. And we need empathetic, dedicated communicators to guide them toward the right path.

Role Summary

We are seeking

empathetic and persuasive Sales Executives

to connect with parents, understand their concerns, guide them through our solution pathway, and help them make the decision to enroll.

This is not high-pressure sales--it is

consultative guidance

. You'll listen deeply, clarify doubts, handle objections patiently, and ensure the parent sees the value in our structured, parent-led approach.

Your role is vital in ensuring that

qualified prospects become committed participants

, enabling their children to receive life-changing support.

Key Responsibilities

Call and follow up with prospective parents who have shown interest via ads, webinars, WhatsApp, referrals, or consultations. Build rapport and understand each parent's unique concern and journey. Clearly communicate the value of IND's structured programmes in relatable terms. Handle objections around therapy overload, budget, past disappointments, or skepticism. Maintain accurate records in CRM, update lead status, and plan follow-up calls/messages strategically. Coordinate with the CRM and Consultation teams to ensure smooth onboarding after enrollment. Meet weekly enrolment and conversation benchmarks with consistency.

Who Should Apply:

Must-Haves:

Fluent in

Bengali (spoken)

- this is

essential

Strong communication and listening skills Confidence and empathy in guiding families through emotional and financial decisions Comfortable using basic digital tools (CRM, WhatsApp Web, Google Sheets)
Bonus If You Have:

Experience in

insurance sales

,

automobile sales

, or

outbound BPO calling

Background in

counseling

,

education

, or

parent-facing roles

Familiarity with autism, special education, or early childhood development (training will be provided)

What You'll Gain

Opportunity to

change lives through conversations

Fixed salary +

incentives based on meaningful conversions

Personal growth through continuous training in communication, empathy, and parent guidance A nurturing team culture and the chance to grow into

Sales Mentor, Coach, or Programme Advisor

roles as IND expands nationally
Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Schedule:

Day shift
Application Question(s):

Current and Expected CTC with rationale behind the same.
Experience:

Sales: 1 year (Required) Client relationship: 1 year (Preferred)
Language:

Bengali (Required) English (Preferred)
Work Location: In person