Maintain, update, and organize customer information in the CRM system.
Track leads, follow-ups, enquiries, conversions, and report progress.
Communicate with clients professionally via calls, SMS, emails, or WhatsApp.
Assign leads to the respective team members and ensure timely follow-ups.
Assist in creating CRM workflows, automation, and templates.
Generate daily, weekly, and monthly CRM reports for management.
Support the sales and marketing teams by providing relevant customer insights.
Maintain customer feedback, complaints, and resolution tracking.
Ensure data accuracy, confidentiality, and CRM database hygiene.
Coordinate with internal teams to ensure a smooth customer experience.
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.