. The candidate will be responsible for connecting with students or clients regarding their pending fees or payments, providing assistance, and ensuring timely collections while maintaining good customer relations.
Key Responsibilities:
Make outbound calls to students/customers with pending dues.
Remind and follow up for timely payment collection.
Explain payment procedures and resolve any billing or account-related queries.
Maintain a record of follow-ups and payments in CRM or Excel.
Ensure monthly collection targets are achieved.
Maintain a polite and professional communication tone while handling calls.
Coordinate with the accounts and counseling teams for payment updates.
Requirements:
Good communication and negotiation skills.
Basic knowledge of MS Excel and Google Sheets.
Ability to handle pressure and meet targets.
Experience in collections, telecalling, or customer service will be an added advantage.
Freshers with good communication skills are also welcome.
Benefits:
Fixed salary with attractive incentives.
Supportive work environment and performance recognition.
Career growth opportunities within the organization.
Job Types: Full-time, Fresher
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Flexible schedule
Food provided
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Work from home
Work Location: In person
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