to manage and respond to client inquiries through multiple channels including WhatsApp, online chat, email, and phone calls. The role involves handling both international and domestic clients, ensuring a smooth customer experience and driving conversions.
This is a night shift position. Only male candidates should apply.
Key Responsibilities:
Respond promptly and professionally to customer queries via:
WhatsApp chat
Online website/live chat
Email correspondence
Inbound and outbound calls
Handle and resolve inquiries from both
international and domestic clients
.
Maintain customer records and update CRM systems.
Follow up on leads and ensure timely communication.
Assist in generating and converting sales opportunities.
Collaborate with internal teams to ensure customer satisfaction.
Work proactively during the night shift to manage all incoming communications.
Requirements:
Strong written and verbal communication skills in English (additional languages are a plus).
Experience in handling customer queries via multiple communication platforms.
Ability to multitask and manage time effectively.
Sales-oriented mindset with a focus on customer satisfaction.
Comfortable working in
night shifts
.
Only male candidates
will be considered for this role due to shift requirements.
Basic computer skills and familiarity with CRM tools or online chat software is a plus.
Job Type: Full-time
Pay: ?10,000.00 - ?16,000.00 per month
Language:
English (Preferred)
Work Location: In person
Speak with the employer
+91 6397593103
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.