Job Description

Sindhi Group is a growing business group based in Muzaffarnagar, Uttar Pradesh, committed to building strong customer relationships and a modern digital presence. We are looking for a motivated and responsible Telecommunication & Social Media Executive to manage customer communication and handle our social media platforms professionally.

The selected candidate will play an important role in maintaining daily communication with customers, partners, and inquiries through phone calls and digital platforms. Alongside telecommunication responsibilities, the role includes managing social media accounts to improve brand visibility and engagement.

Key Responsibilities

Handle incoming and outgoing calls in a professional and polite manner

Communicate with customers, vendors, and business contacts for inquiries and follow-ups

Maintain call records, lead details, and basic communication reports

Manage and update social media accounts (Instagram, Facebook, LinkedIn, etc.)

Create and post regular content such as images, captions, and basic promotional updates

Respond to messages, comments, and customer queries on social media platforms

Coordinate with management for promotional campaigns and announcements

Ensure timely responses and maintain a positive brand image online

Required Skills & Qualifications

Basic knowledge of telecommunication and customer handling

Understanding of social media platforms and content posting

Good communication skills in Hindi (English knowledge is an advantage)

Basic computer and smartphone handling skills

Ability to manage time and multitask efficiently

Responsible, disciplined, and willing to learn

Experience

Freshers can apply

Prior experience in calling, customer support, or social media handling will be preferred

Job Type: Full-time

Pay: ?15,000.00 - ?32,034.75 per month

Work Location: In person