The Sales Executive will be responsible for handling domestic travel leads, understanding customer requirements, designing customized tour packages, and converting inquiries into confirmed bookings. The role requires strong communication skills, destination knowledge, and the ability to provide excellent customer service.
Key Responsibilities:
1. Lead Handling & Conversion
Handle incoming leads from calls, WhatsApp, email, and portals.
Understand customer travel requirements and suggest suitable domestic tour packages.
Convert leads into bookings by providing competitive quotations & convincing communication.
2. Package Designing
Prepare customized itineraries, quotes, and hotel/transport options as per client budget.
Share package details, inclusions, exclusions, and T&Cs with clients.
Maintain updated knowledge of domestic destinations, hotels, sightseeing points, and activities.
3. Client Coordination
Coordinate with clients for updates, special requests, and confirmation.
Assist clients during their journey in case of any issues and ensure a smooth experience.
Build and maintain long-term relationships with clients.
4. CRM & Reporting
Update lead status and booking details regularly in CRM.
Maintain daily sales reports and target achievements.
Follow up on payments and ensure timely collection.
Skills Required:
Excellent communication & convincing skills
Good knowledge of domestic travel destinations (Himachal, Uttarakhand, Rajasthan, Goa, Kerala, Kashmir, etc.)
Ability to design holiday packages
Strong follow-up and negotiation skills
Customer handling & problem-solving ability
MS Word, MS Excel, WhatsApp, Email proficiency
Qualifications:
Minimum 12th / Graduate (Any stream)
Experience in travel sales preferred (0.6-3 years)
Freshers with good communication skills can also apply
Job Type:
Full-time
Salary:
As per industry standards + Incentives
Location:
On-site
Training:
Free training will be provided by the company before starting the job.
Job Type: Full-time
Pay: Up to ₹45,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Paid time off
Work Location: In person
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