Job Description

Role Overview:
We are looking for a detail-oriented and empathetic

Enrollment

Specialist

to join our remote team. You will be the first point of contact for potential clients, responsible for

reviewing applications, communicating with leads, and ensuring a smooth onboarding process

into our health program.

Key Responsibilities:

Application Review and ProcessingReview enrollment applications for accuracy and completeness Ensure all required documentation and information is submitted Maintain and update client records in the CRM system

Communication with Potential ClientsReach out to leads via phone, WhatsApp, and email Educate them about Elevate Now's program, process, and benefits Address queries and concerns with clarity and empathy Guide interested users through each step of the enrollment journey

Seamless OnboardingEnsure a smooth transition from lead to active user Coordinate internally with health coaches and doctors to prepare for client onboarding Follow up with enrolled users for confirmation and readiness

Team CollaborationWork closely with health coaches, operations, and medical teams Share feedback from potential clients to improve the enrollment experience Participate in team huddles and performance reviews

Qualifications

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Additional Information

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What You'll Get:Fixed monthly salary +

Performance-based incentives

100% remote role

with flexible work environment Opportunity to work in a

fast-growing health-tech startup

Hands-on training and growth path within the organization A chance to make a real difference in people's health journeys


What We're Looking For:Strong communication skills in

Hindi English

Prior experience in

telecalling, inside sales, or customer onboarding

preferred Ability to explain complex health-related services in simple terms High attention to detail and follow-through Must have a

laptop and stable WiFi connection

Comfortable working

6 days/week (Mon-Sat)

*

Immediate joiners

only