Handle incoming inquiries from online/offline sources and ensure timely follow-up.
Conduct site visits, explain project details, USPs, pricing, and payment plans to prospective buyers.
Assist in closing deals through consistent client engagement and support during decision-making.
Coordinate with CRM for documentation, payment follow-ups, and post-sale queries.
Maintain a database of leads and update lead status in the CRM system regularly.
2. Marketing Support:
Assist in executing marketing campaigns - including distributing brochures, banners, and event coordination.
Support digital marketing efforts by sharing content, handling inquiry responses, and generating leads through online platforms.
Participate in expos, property fairs, and site events as a company representative.
3. Branding & Communication:
Ensure the correct usage of branding material during site visits and events.
Assist in gathering customer testimonials, photographs, and walkthrough feedback.
4. Channel Partner Coordination:
Support relationship management with channel partners and brokers by handling site visits and inquiries routed through them.
Help maintain a log of broker site visits and update performance reports for management.
5. Market Awareness:
Keep updated with local market trends and nearby competing projects.
Gather customer feedback and competitor pricing information during interactions.
6. Team & Internal Coordination:
Work closely with marketing, CRM, and legal teams to ensure a smooth customer journey.
Attend internal sales meetings, training sessions, and performance reviews.
7. Client Service & Retention:
Provide a professional and positive experience to every walk-in and lead.
Address basic queries post-sale and escalate matters to CRM or senior team when needed.
Encourage referrals and maintain good rapport with booked customers.
8. Reporting & Documentation:
Maintain daily visit reports and lead follow-up trackers.
Submit weekly sales reports to the Sales Manager and update the status of leads/projects assigned.
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
Cell phone reimbursement
Compensation Package:
Performance bonus
Schedule:
Day shift
Work Location: In person
Speak with the employer
+91 9444969000
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