Job Description

Job Summary

We are seeking a driven and client-focused

Sales Executive / Manager

to join our immigration consultancy team. You will be responsible for handling

inbound inquiries

, consulting clients on the most suitable

New Zealand visa options

, and converting leads into successful applicants. This role requires excellent interpersonal skills, and the ability to build lasting client relationships through trust and service excellence.

Key Responsibilities

Client Engagement & Consultation

Attend to walk-in clients, phone inquiries, and online leads assigned by the marketing or admin team. Understand each client's background, goals, and eligibility for various

New Zealand visa categories

(e.g., Student, Visitor, Work, Partnership). Conduct in-depth consultations to recommend the most suitable visa path and explain the process clearly.
Relationship Management & Sales Conversion

Provide timely and professional responses to client queries, ensuring transparency and trust. Present services clearly and close sales with a consultative approach--no pushy tactics. Coordinate with internal teams (Documentation, Case Processing) to ensure a seamless onboarding experience.
Reporting & Compliance

Maintain records of all client interactions, conversions, and feedback. Prepare weekly reports on assigned inquiries, consultations held, and success rates. Stay updated on the latest

New Zealand immigration policies

and guidelines to ensure accurate advice.

Required Skills & Qualifications

1-5 years of experience in client counselling, visa sales, or customer service. Strong communication and persuasion skills in English (regional language is a plus). Experience in immigration services or knowledge of New Zealand visa types is

highly preferred

. Confident, polite, and professional demeanor with a focus on service and transparency. Basic proficiency in CRM tools, Google Sheets, and email communication.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?30,000.00 per month

Schedule:

Day shift
Work Location: In person