Job Description

Role Overview:


As an MIS Coordinator, you will play a key role in supporting the Service Head by managing data, streamlining reporting, and coordinating essential service operations. This position offers a strong foundation for growth and learning in a dynamic service environment.



Key Responsibilities:



Maintain and update service data from ERP



Prepare weekly and monthly performance reports



Distribute tools to service engineers and manage calibration schedules



Coordinate weekly reviews with ASMs (Area Service Managers)



Track service complaints and ensure timely closure



Organize service documentation and support





Assist in creating presentations for monthly service reviews



Monitor service KPIs and highlight gaps to the Service Head



Help schedule training sessions for service engineers



Document minutes of internal review meetings



Take on additional responsibilities or projects as assigned over time



Eligibility:



Any graduate





Basic working knowledge of ERP and MS Excel



Strong communication skills and a willingness to learn

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