Sales Executive

Year    MH, IN, India

Job Description

Job Title:

Sales Executive (New Business Development & Customer Relationship) / Sales Executive - NBD & CRR

Department

: Sales & Client Success

Reports To

: Sales Coordinator

Location

: Pune, Maharashtra

Job Type

: Full-time

Salary

:20K to 25K( Based on your interview)+ Incentives.

Key Responsibilities:



I. New Business Development (NBD):



1. Lead Generation & Prospecting:



? Proactively identify, research, and qualify new business opportunities and potential clients through various channels (e.g., cold calling, email campaigns, networking, industry events, referrals, market research, online platforms).

? Build and maintain a robust pipeline of qualified leads, continuously seeking out new avenues for growth.

? Understand target market segments and develop tailored strategies to penetrate new accounts.

2. Sales Cycle Management:



? Initiate contact with prospective clients, conduct engaging initial conversations, and effectively articulate the value proposition of our products/services.

? Conduct comprehensive needs assessments to understand client challenges, pain points, and business objectives.

? Develop and deliver compelling sales presentations, proposals, and product demonstrations (virtual or in-person) customized to individual client needs.

? Negotiate terms, pricing, and contracts to successfully close new deals, ensuring profitability and adherence to company guidelines.

? Collaborate with internal teams (e.g., Marketing, Product, Legal) to facilitate the sales process and resolve any complex issues.

3. Market Intelligence:



? Stay informed about industry trends, market conditions, and competitor activities

to identify new business opportunities and1 refine sales strategies.

? Provide feedback to marketing and product teams on market demands and competitive landscape.

II. Customer Relationship & Retention (CRR):



1. Account Management & Relationship Nurturing:



? Serve as the primary point of contact for an assigned portfolio of existing clients, fostering strong, long-term relationships based on trust and mutual understanding.

? Regularly engage with clients through scheduled meetings, calls, and check-ins to assess satisfaction, identify evolving needs, and provide ongoing support.

? Act as an advocate for clients internally, ensuring their feedback is heard and their issues are resolved promptly and efficiently.

2. Upselling & Cross-selling:



? Identify opportunities to upsell additional features, higher-tier products/services, or cross-sell complementary offerings that align with client needs and business goals.

? Present compelling business cases for expanded solutions, demonstrating clear ROI for the client.

3. Retention & Churn Prevention:



? Proactively monitor customer health and engagement to identify potential risks of churn.

? Develop and execute strategies to retain at-risk accounts, including re-engagement plans, value reinforcement, and issue resolution.

? Manage contract renewals, ensuring timely and successful renegotiation of terms.

? Gather testimonials and referrals from satisfied clients.

III. Reporting & Administration:



1. CRM Management:



? Maintain accurate, up-to-date, and detailed records of all sales activities, customer interactions, lead statuses, and pipeline progression in the sales FMS .

? Utilize CRM data for effective territory planning, forecasting, and reporting.

2. Performance Analysis:



? Track and analyze individual sales performance against NBD and CRR targets (e.g., new client acquisition, revenue from existing clients, retention rates).

? Prepare regular reports on sales activities, pipeline status, and customer health for management review.

Required Skills & Qualifications:



?

Education:

Bachelor's degree in Business Administration, Marketing, Sales, or a related field.

?

Experience:



? Minimum of [e.g., 3-5] years of progressive sales experience, with a proven track record in both New Business Development and Account Management/Customer Relationship roles.

? Demonstrated ability to meet and exceed ambitious sales quotas for both new sales and retention/growth from existing accounts.

? Experience in [mention specific industry if relevant, e.g., SaaS, B2B, Financial Services, Manufacturing].

? Sales & Business Acumen:



? Strong understanding of the sales lifecycle, from prospecting to closing.

? Excellent negotiation, persuasion, and objection-handling skills.

? Ability to understand complex product/service offerings and articulate their value proposition clearly.

? Sound business judgment and commercial awareness.

? Customer Relationship Skills:



? Exceptional interpersonal and relationship-building skills.

? Empathy and a customer-centric approach.

? Proven ability to resolve customer issues effectively and maintain high levels of satisfaction.

? Communication:



? Outstanding verbal and written communication skills, including presentation abilities.

? Active listening skills to uncover client needs and opportunities.

? Technical Proficiency:



? Proficient in CRM software (e.g., Salesforce, HubSpot, Zoho CRM).

? Strong command of MS Office Suite (Word, Excel, PowerPoint).

? Familiarity with sales engagement tools (e.g., LinkedIn Sales Navigator, sales automation platforms) is a plus.

? Personal Attributes:



? Highly self-motivated, results-driven, and able to work independently.

? Resilient and persistent, with a positive attitude.

? Strong organizational and time management skills; ability to manage multiple priorities simultaneously.

? Collaborative team player.

? Willingness to travel as needed for client meetings and industry events.

Physical Demands:



? Primarily office-based with regular travel required for client visits and industry events.

? Ability to use a computer for extended periods.

Regards


Real Marbles & Granite


Pune.



Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance
Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person

Application Deadline: 30/07/2025
Expected Start Date: 15/07/2025

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3829540
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year